Responsible Gaming

Introduction to Responsible Gaming

At Spin Casino Online Pokies NZ, we're committed to promoting responsible gaming. Online pokies and casino games should be enjoyed as entertainment only – never as a way to earn money or solve financial problems. If you find yourself gambling more than intended or experiencing negative consequences, please reach out for support.

Age Verification

Online gambling in New Zealand is only available to individuals who are 18 years of age or older. We take age verification seriously and reserve the right to request proof of identity at any time. If you are under 18, please do not attempt to access our services.

Warning Signs of Problem Gambling

Recognise these warning signs in yourself or others:

• Chasing losses – trying to recover money lost by gambling more
• Hiding gambling activity from family, friends, or partners
• Spending more time and money on gambling than intended
• Experiencing mood swings or irritability when not gambling
• Neglecting work, study, or family responsibilities due to gambling
• Using gambling to cope with stress, anxiety, or depression
• Borrowing money to fund gambling activities
• Lying about the amount of money spent on gambling
• Failed attempts to reduce or stop gambling
• Feeling a constant urge to gamble

If you recognise any of these signs, please reach out for support immediately.

Self-Help Tools

Many online casinos offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe
• Loss Limits: Restrict the amount you're willing to lose within a period
• Reality Checks: Receive reminders during your gaming session about how long you've been playing and how much you've spent
• Self-Exclusion: Exclude yourself from gambling services for a period you specify (days, weeks, months, or years)
• Time Outs: Take a temporary break from gambling

Use these tools proactively to stay in control of your gambling habits.

Support Organisations

If you need help, New Zealand and international support services are available:

New Zealand

• Problem Gambling Foundation (NZ): Free confidential support for problem gamblers and their families. Phone: 0800 664 262 or visit www.pgf.nz
• Gambling Helpline: 0800 664 262 (available 24/7)

International Resources

• GamCare (UK): Support and information on problem gambling – www.gamcare.org.uk
• GamStop (UK): National self-exclusion scheme – www.gamstop.co.uk
• Gambling Help Online (Australia): Free counselling and support – www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): Evidence-based resources – www.responsiblegambling.org
• National Council on Problem Gambling (US): 1-800-522-4700 – www.ncpgambling.org

Take Action Now

If you believe you have a problem with gambling, help is available and recovery is possible. Speak to someone you trust, contact the Problem Gambling Foundation on 0800 664 262, or visit one of the support organisations listed above. Remember: seeking help is a sign of strength, not weakness.